Data deletion

Request data deletion

We respect your privacy. This page explains how you can request deletion of your data from SimplePost.

This page is provided to comply with data protection regulations and platform policies (Facebook, Instagram, etc.). If you connected your social media accounts through SimplePost, you can request deletion of your data at any time.

What Data We Collect

Information stored when you use SimplePost

Account Information

Email address and profile information
Connected social media account credentials (access tokens)
Social media account usernames and profile pictures

Content Data

Scheduled posts (text content and metadata)
Uploaded media files (images and videos)
Post history and publishing status

How to Delete Your Data

Choose the appropriate method based on your needs

1Disconnect Individual Social Media Accounts

If you only want to remove specific social media connections while keeping your SimplePost account:

Log in to your SimplePost account
Navigate to the Accounts page
Click "Disconnect" on any connected social media account
Confirm the disconnection

This will immediately remove the connection and delete the stored access tokens for that account.

2Delete Your Entire SimplePost Account

Account deletion is currently handled as a verified support request. Send an email from your registered SimplePost address to [email protected]:

Use the subject line "Data Deletion Request"
State that you want your SimplePost account and associated data deleted
Include the email address used for your SimplePost account
Complete any identity verification requested by support

Warning: This action is permanent and cannot be undone. All your posts, media files, and connected accounts will be permanently deleted.

3If You Cannot Email From the Registered Address

If you have lost access to the registered address, contact support and explain the situation. We may ask for additional information to verify that you control the account before deleting it.

Send an email to [email protected]. Requests are normally completed within 30 days after identity verification. Billing, fraud prevention, tax, or other records may be retained where required by law.

What Happens After Deletion

When you delete your data or account:

Your personal information is deleted or anonymized except where retention is legally required
Connected social media account tokens and SimplePost MCP, CLI, and API credentials are revoked
All uploaded media files are deleted from our storage
Scheduled posts and post history are permanently deleted
You will no longer be able to log in or access SimplePost services

Note: Content that was already published to your social media accounts will remain on those platforms. SimplePost cannot delete posts from external platforms after they've been published. You'll need to delete those posts directly from each platform.

Data Retention

We may retain certain information for legal compliance purposes:

Transaction logs: Retained for up to 90 days for security and fraud prevention
Backup copies: May exist in system backups for up to 30 days before permanent deletion
Legal obligations: Information required by law may be retained as necessary

Third-Party Data

When you connect social media accounts, we receive access tokens from third-party platforms (Facebook, Instagram, X, YouTube, TikTok, Telegram). To fully remove your data:

Delete or disconnect your accounts from SimplePost
Visit each social media platform's app settings and revoke SimplePost's access:
- Facebook: Settings → Apps and Websites
- Instagram: Settings → Security → Apps and Websites
- X (Twitter): Settings → Security and account access → Apps and sessions
- Google/YouTube: revoke SimplePost access from the Google security settings connections page
- TikTok: Settings → Security and privacy → Authorized apps

Questions or Concerns?

If you have any questions about data deletion or privacy, please contact us:

[email protected]

Last updated: July 10, 2026